Is this Hotel ILUNION San Mamés pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel ILUNION San Mamés have a swimming pool?

No, this Hotel ILUNION San Mamés does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel ILUNION San Mamés?

Best-rates for the Hotel ILUNION San Mamés starts from $67 per night with includes Parking, Fireplace/Heating, Guest Services, Breakfast, Air Conditioner, Balcony/Terrace, Accessibility, Restaurant, Wheelchair Accessible, Wellness Facilities, Internet, Security/Safety, Business Services, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel ILUNION San Mamés a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel ILUNION San Mamés wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel ILUNION San Mamés is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel ILUNION San Mamés?

Based on the information reported by the owner or manager, the Hotel ILUNION San Mamés indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel ILUNION San Mamés?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel ILUNION San Mamés | Hotel in Bilbao

Name: Hotel ILUNION San Mamés
Address: Basurtu, Bilbao, Basque Country, Spain, ES
Price range: Prices for upcoming dates start at $67 per night
Rating: 9.2

| 9.2 (869 Reviews) | 1 Bathroom

Hotel in Basurtu, Bilbao

Hotel with a restaurant, 5-minute walk to San Mames Stadium
A restaurant, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel ILUNION San Mamés offers 168 air-conditioned accommodations with safes and hair dryers. Plasma televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Eco-friendly toiletries

Private bathroom

Bedroom

Air conditioning

Heating

Blackout drapes/curtains

Bed sheets

Phone

Safe

Soundproofing

Laptop-friendly workspace

Desk

Water-efficient showers only

Eco-friendly cleaning products provided

Water-efficient toilets only

Energy-saving switches

Bulk dispenser for toiletries

LED light bulbs

Breakfast

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 18 for adults and EUR 9 for children

1 restaurant

Parking

Covered self parking on site (EUR 15.42 per day)

Electric car charging station on site

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible registration desk height (inches): 28

Elevator

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator door width (inches): 31

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Entertainment

Plasma TV

General

Banquet hall

Front-desk safe

Water dispenser

Elevator

English

Italian

Spanish

Double-glazed windows

100% renewable energy

Vegan dining options

Smoke-free property

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Water dispenser

Humane treatment of captive wild animals

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Guest Services

Soundproofed rooms

Daily housekeeping

Tour/ticket assistance

Concierge services

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 18 for adults and eur 9 for children covered self parking fee: eur 15.42 per day pet fee: eur 30 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number h bi 01306 special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses solar energy, plus eco-friendly cleaning products

Reviews

Wilhelmina

Dec 27, 2025 06:13:23 PM

Review Score: 6

Summary: Im staying in your hotel for 2 nights. This morning around 11.00 o'clock i reclaimed at the reception that the matras of one of the beds is very unstable, its goes down on the sides. Very uncomfortable for sleeping. I requested at the reception to change the matras. I came back to the hotel tonight around 9 o'clock but nothing has changed. I'm very disappointed that I will need to sleep one more night on a uncomfortable matras. Email sent to the hotel and issue not risolved. Little attention and terrible customer service.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room Room Size: m² 2 Queen Bed and Twin Sofa Bed	General Minibar, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Separate sitting area, Pets not allowed, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2
Business Single Room Room Size: m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, City View Room Size: m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Double Room Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count minimum 1, City view, Bed count maximum 2
Superior Double Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Double Room, Pet friendly Room Size: m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Triple Room Room Size: m² 2 Double Bed and Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Family Triple Room Room Size: m² 2 Double Bed and Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Double Room Single Use Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, City view, Bed count maximum 2