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Parque Rentals Puerto Rico Parque

Casa Elena by Otium | Apartment in San Juan

| 8.6 (39 Reviews) |   2 Bedrooms  1 Bathroom  4 Guests
Parque Apartment | Casa Elena by Otium

2 Bedroom Apartment in Parque, San Juan

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as free WiFi and a Smart TV. Other amenities include a freezer, towels, kitchenware and utensils, and a griddle.

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Amenities

Air Conditioner
Parking
View
Ocean View
Security/Safety
Bedding/Linens
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property long-term renters welcome property registration number 06-79-20-4683, 66-1046810 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

License number: 06-79-20-4683, 66-1046810

Reviews

Anastasia
May 16, 2026 12:28:26 AM
Review Score:   4
Summary: I don't know where to start with this place. We really wanted to like it. At first glance, it was great. But when we arrived, we realised many things were dirty and/or broken. We booked a room with a balcony intentionally and couldn't use it because the door was broken. The bathroom light was flickering and eventually stopped working. We had to take one of the lamps from one of the bedrooms and put it in there. The floors were constantly wet from AC condensation (I suppose the climate is part to blame for this, but still), and one of the units leaked in the bedroom and wet our stuff. We had to buy cleaning products to clean spots in the bathroom, kitchen (namely the fridge handles) and the floor upon arrival. The worst part of these issues was a toilet leak. We reported everything to the hosts immediately, and on they sent technicians to fix things. The first set of technicians left the balcony door in a worst state, and while they did replace the light, the toilet leak was still there. They also left dirty footprints all over the apartment and we had to clean it again. I again reported all of this to the host, and they said they would once again send technicians "as soon as possible". Eventually a second set of technicians came, and told us that there was nothing they could do about the door, the wet floors or the toilet leak (which was due to water backed up when it rains or something). There were multiple other issues that came up with this place, but these are the main.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Casa Elena by Otium does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Casa Elena by Otium starts from $348 per night with includes Guest Services, Internet, Kitchen, Laundry, View, Bedding/Linens, Child Friendly, Air Conditioner, Parking, Ocean View, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Elena by Otium has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Casa Elena by Otium indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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